Policies & Guidelines
Credit & Debit Card Policy
Upon check-in, the credit or debit card used for booking must be the same card presented for payment, along with a valid photo ID upon check-in. In addition to any applicable deposit(s) which are disclosed at the time of booking, a pre-authorization amount will be placed on your card at check-in. This is a temporary hold of a specific amount – it is not a charge to your account, but it can create a hold on those funds or against credit availability. We also may charge your card for any damages to the room or premises you or your guests cause. Once your actual incurred charges are posted at check-out, based on your bank, credit card company, or institution’s policy, it can take anywhere from 24 hours to 30 days for the original pre-authorization amount to be removed. It is your responsibility to be aware of how your bank, credit card company, or institution handles your transactions, including pre-authorizations. The hotel will not be responsible for any delay in releasing funds or returning availability or any fees or charges by your bank, credit card company, or institution because of your use of a credit or debit card. We are unable to remove pre-authorizations directly through our hotel. We do not accept any third-party billing. This policy applies to all reservations.
Resort Fee Inclusions
The daily $40 ($50 two-bedroom suite) plus 13% tax resort fee provides every guest with:
- Unlimited Local and Toll-free calls
- On-property Transportation to resort amenities
- Use of Two Beach Lounge Chairs, Four for Two-bedroom suites (Umbrellas not included, charges apply)
- Poolside Loungers upon availability
- Access to lobby computers and Notary services
- In-room Coffee*
- In-room Bottled Water*
- Included access to resort and private club facilities including fitness center, tennis courts, golf driving range, beach, poolside lockers, changing rooms, and showers
- Access to bicycles, tennis and pickleball instruction, pickleball reservations for hotel guests, golf instruction, golf courses, fitness classes, and spa (based on availability, charges apply)
100% of the resort fee is used to support these services. No portion of the resort fee constitutes a gratuity, and no portion goes to any resort associate.
Age Requirement
Guests must be 21 years or older to reserve a room and check in.
Check-in & check-out
Check-in is at 4:00pm. Check-out is at 11:00am.
Guidelines & Etiquette
- Access to pool and beach facilities are limited to registered guests of the resort.
- Private umbrellas and tents are not permitted.
- Personal audio/music devices are not permitted on the pool, beach or balconies.
- For safety reasons, coolers, ice chests, glass containers, grills and/or cooktops, or outside food and beverages are not allowed in the pool and beach area.
- Food consumption in our lounge or restaurant is limited to food and beverage items purchased from the resort.
Parking
Parking is offered to patrons only. Applicable parking fees are disclosed to our overnight guests at the time of booking.