Spa
Opal Spa x Kerstin Florian
Natural Ingredients. Advanced Formulations. Beautiful Results.
Opal Spas are proud to feature Kerstin Florian products and treatments.
Inspired by outer beauty as a reflection of inner health, Kerstin Florian products and treatments blend spa wellness therapies & nature’s health-giving resources into a holistic approach to well-being. This lifestyle brand is built around four cornerstones of wellness: proper nutrition, regular exercise, peace of mind and care of face and body.
Kerstin Florian it is one of the most renowned skincare lines in the spa industry, built on extensive expertise in natural ingredients and nature’s restorative resources, such as mineral water, mud, algae, botanical extracts, and essential oils, and with inspiration from the time-honored spa tradition.
Spa Etiquette
In order to have the most treatment choices and options, we encourage you to schedule appointments at least two weeks in advance. Prices and spa hours are subject to change without notice.
Please check in at the spa reception desk 15 to 20 minutes prior to your first scheduled appointment. This will allow you to relax and set your mind to a peaceful and tranquil mood. Please remember that each service is scheduled precisely and will end on time so that the next quest is not delayed. Arriving late may result in a shortened service.
Cancellations, changes and reschedule requests must be made 24 hours prior to appointment time to avoid being charged in full.
All aspects of your treatment can be modified to your taste: amount of pressure, tight, music, temperature, and whether or not you choose to have a conversation or enjoy the treatment in silence. Conversation in the relaxation room and spa hallways should be kept at a low volume.
A service charge of 20% is automatically added to your service as a convenience. Additional gratuities for superior service are always appreciated.
If you have any type of medical condition, be sure to mention it to your therapist. Certain treatments may not be advisable for you.
It is our pleasure to host a private spa event. Please contact the Spa Director for details.
It is advisable not to eat for at least an hour before a treatment. We recommend that you avoid the consumption of alcohol and drink plenty of water on the day of services.
If you prefer either a male or female therapist, please let the spa desk agent know at the time of booking.
We provide robe and sandals at the spas. Treatment protocol allows modest draping throughout your services; however, for your comfort and privacy, you may wear a bathing suit or undergarment.
In order to avoid all worries and stress, we advise leaving all jewelry and valuables at home or in your room safe.
We are here to promote a calm and relaxing environment. We prefer that you leave phones, smart phones, tablets and pagers at home or in your room. If you must bring them with you, please turn them off before entering the spa.
A spa is a great place to get a little alone time. Our spa facilities are limited to children ages 16 and over. Salon services are available for well-behaved youth of all ages when accompanied by an adult.
Gift cards may be purchased online or through the hotel front desk.
Continue your spa experience at home; all spa products are available in our retail area. Shipping is available for your convenience.
We will gladly exchange, replace or credit your retail purchase within 15 days of purchase. The merchandise must be in sellable condition with tags intact accompanied with the original receipt.
As part of our eco-awareness efforts, we strive to conserve. We do not use animal-tested products. We recycle and use recycled, bulk and local products when possible so that we can not only enhance your appearance and health, but that of our earth. Being respectful of your environment is part of the spa experience. Using only the number of towels necessary during your visit helps us to achieve our goal.